Price Match Policy

Toy Central reviews price match requests under the conditions below. All requests are subject to verification and approval.

Eligible retailers and products

  • We consider prices from Australian physical and online retailers, including marketplace sellers verified as Australian-registered businesses.
  • The toy must be identical to the Toy Central product, including brand, model, edition, size and included contents. It must be genuine and brand new.
  • The identical product must currently be in stock and immediately available to purchase from both Toy Central and the competing seller.

Prices we compare

  • We compare the product price only. Shipping and delivery charges are not included in the comparison.
  • Current sale, clearance and Black Friday prices are eligible when all other conditions are met.
  • The price and offer must be current and available when we review the request. Historical or expired prices are not eligible.

How to request a price match

Before purchasing, send us a message in the chat on our website with the Toy Central product, requested quantity, competing seller's name and a live, publicly verifiable product page or official offer URL showing the current price and availability. For marketplace offers, include the seller's details so we can verify Australian business registration.

Screenshots are not accepted as evidence of a price match. We must be able to verify the live product or official offer URL and confirm that the product is immediately purchasable at the stated price.

Quantity and discounts

  • Price matching is for reasonable personal-use quantities only. Bulk purchases and purchases for resale are excluded.
  • A price match cannot be combined with other discount codes, promotions or additional discounts.

Review and approval

Submitting a request does not guarantee a price match. Toy Central will review the product, seller, price, availability and quantity and reply in the chat to confirm whether the request is approved. Once approved, you will receive a discount code in the chat, valid for 24 hours, to purchase at the matched price.

Australian Consumer Law

Nothing in this policy excludes, restricts or modifies any consumer rights or remedies under the Australian Consumer Law.

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